Privacy Policy
How SiteSmithUK collects, uses and protects your information.
At SiteSmithUK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and your rights.
Who We Are
SiteSmithUK provides professional website design, hosting, maintenance and support services for businesses throughout the United Kingdom.
Information We Collect
We may collect:
- Name
- Business name
- Email address
- Telephone number
- Website address
- Information submitted through our contact forms
- Website usage information
- Device and browser information
- Cookies
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Build and manage websites
- Provide customer support
- Process subscription payments
- Send invoices and receipts
- Improve our services
- Meet legal obligations
Payments
Payments are securely processed using Stripe.
SiteSmithUK never stores your bank account or payment card information.
Email Services
We use trusted third-party providers to receive contact form submissions and send service-related emails.
Cookies
Our website uses cookies to improve performance, analyse usage and enhance the user experience.
Sharing Information
We never sell personal information.
Information is only shared with trusted providers where necessary to operate our services.
Data Security
We use reasonable technical and organisational measures to protect your information.
Data Retention
Information is retained only for as long as necessary to provide our services and comply with legal obligations.
Your Rights
You may request access, correction or deletion of your personal information where applicable.
Third Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices.
Changes
This Privacy Policy may be updated from time to time. The latest version will always appear on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact SiteSmithUK using the contact form on our website.